Privacy

General information

‍This
privacy policy contains detailed information about what happens to your personal data when you visit our website www.goldenclaim.de. Personal data is any data with which you can be personally identified. We strictly adhere to the legal provisions when processing your data, in particular the General Data Protection Regulation ("DSGVO"), and attach great importance to ensuring that your visit to our website is absolutely secure.

Responsible party

‍The
party responsible under data protection law for the collection and processing of personal data on this website is:

Name: Rüdiger Braun, Marc Rhiem
Street, number: Wilhelm-Mauer-Str. 14-16
Postal code, city: 50823 Cologne
Country: Germany
E-mail: info@goldenclaim.de
Tel.: +0049 221 3377780

Access data (server log files)

‍When
you access our website, we automatically collect and store in so-called server log files access data that your browser automatically transmits to us. These are:

- browser type and browser version of your PC
- operating system used by your PC
- date and time of server request

As a rule, it is not possible and not intended for us to refer to a person. The processing of such data is carried out in accordance with Art. 6 para. 1 lit. f DSGVO to protect our legitimate interest in improving the stability and functionality of our website.

Cookies

‍To
make visiting our website attractive and to enable the use of certain functions, we use so-called cookies. These are small text files that are stored on your terminal device. Cookies cannot execute programs or transfer viruses to your computer system.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested are stored on the basis of Art. 6 Para. 1 lit. f DSGVO. We have a legitimate interest in storing cookies for the technically error-free and optimized provision of our services. Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in this privacy policy.

Most of the cookies we use are so-called "session cookies". They are automatically deleted after the end of your visit. Other cookies remain stored on yourEndgerät until you delete them. These cookies allow us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you disable cookies, the functionality of this website may be limited.

§1
Web analytics tools and advertising


1.1 Google Analytics

Our website uses the web analytics service Google Analytics. The provider is GoogleIreland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

Google Analytics uses so-called "cookies". These are text files that are stored on yourComputer and allow an analysis of your use of our website. The information generated by cookies about your use of our website is usually transmitted to a Google server in the U.S. and stored there.The IP address transmitted by your browser is not merged with other data from Google.

The legal basis for the processing of your data is the consent you have given via the cookie consent tool in accordance with Art. 6 para. 1 sentence 1 lit. a) DSGVO.

a) Order processing
We have concluded an order data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

b) Storage period
Data stored by Google at user and event level that is linked to cookies, user IDs (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymized or deleted after 14 months. For details, please refer to the following link: https://support.google.com/analytics/answer/7667196?hl=de

c) Objection to data collection
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by cookies and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser add-on available at the following link to disable Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=de. If you delete the cookies on your computer, you must set the opt-out cookie again.

More information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.Weitere Information on data protection can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de&gl=de

1.2 Google Fonts

We use "Google Fonts" (formerly "Google Web Fonts"), a service of the provider Google, on our website.

Google Fonts enables us to use external fonts, so-called Google Fonts. For this purpose, the required Google Font is loaded into the browser cache by your web browser when you call up our website. This is necessary so that your browser can display a visually improved representation of our texts. If your browser does not support this function, a standard font will be used by your computer for display.

The integration of Google Fonts is done by a server call, usually at a Google server in the USA. This transmits to the server which of our Internet pages you have visited. The IP address of the browser of your terminal device is also stored by Google. We have no influence on the scope and further use of the data collected and processed by Google through the use of Google Fonts.

We use Google Fonts for optimization purposes, in particular to improve the use of our website for you and to make its design more user-friendly. This is our legitimate interest in the processing of the above data by the third-party provider. The legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO. Further information on Google Fonts can be found at https://fonts.google.com/,https://developers.google.com/fonts/faq?hl=de-DE&csw=1.

Google Maps

Our website uses the map service Google Maps from the provider Google via an API (Application Programming Interface).

To ensure data protection on our website, Google Maps is deactivated when you first enter our website. A direct connection to Google's servers is only established when you independently activate Google Maps (consent according to Art. 6Abs. 1 lit. a DSGVO). This prevents your data from being transferred to Google when you first enter our website.

After activation, Google Maps will store your IP address. This is then usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission after activation of Google Maps.

More information about the handling of user data can be found in the privacy policy ofGoogle: https://www.google.de/intl/de/policies/privacy/.

Contact

If you contact us, including by e-mail, transmitted data including your contact details will be stored in order to process your request or to be available for follow-up questions. This data will not be passed on without your consent.

Your data will be processed exclusively on the basis of your consent (Art. 6 para.1 lit. a DSGVO). A revocation of your already given consent is possible at any time. An informal communication by e-mail is sufficient for the revocation. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

Transmitted data remains with us until you request us to delete it, revoke your consent to store it or there is no longer any need to store the data. Mandatory legal provisions - in particular retention periods - remain unaffected.

Data use and disclosure

We will neither sell to third parties nor otherwise market the personal data that you provide to us, e.g. by e-mail (e.g. your name and address or e-mail address). Your personal data will only be processed for correspondence with you and only for the purpose for which you have provided us with the data. In order to process payments, we pass on your payment data to the credit institution commissioned with the payment.

The use of data that is automatically collected during your visit to our website is only for the aforementioned purposes. The data will not be used for any other purpose.

We assure you that we will not pass on your personal data to third parties unless we are legally obliged to do so or you have given us your prior consent.

SSL or TLS encryption

Our website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

§2
Storage period


Personal data that has been communicated to us via our website will only be stored until the purpose for which it was entrusted to us has been fulfilled. Insofar as retention periods under commercial and tax law must be observed, the storage period for certain data may be up to 10 years.

§3
Data subject rights


With regard to the personal data concerning you, as a data subject of the data processing, you have the following rights vis-à-vis the controller in accordance with the legal provisions:

3.1 Right of withdrawal

Many data processing operations are only possible with your express consent. If the processing of your data is based on your consent, you have the right to revoke your consent to the processing of data, once given, at any time with effect for the future in accordance with Art. 7 (3) DSGVO. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. Storage of data for billing and accounting purposes remains unaffected by a revocation.

3.2 Right of access

Pursuant to Art. 15 of the GDPR, you have the right to request confirmation from us as to whether we are processing personal data relating to you. If such processing is taking place, you have the right to obtain information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the intended storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it has not been collected from you by us, the existence of automated decision-making, including profiling, and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing that concern you, as well as your right to be informed about what guarantees exist in accordance with Art. 46 DSGVO when your data is transferred to third countries.

3.3 Right to rectification

In accordance with Art. 16 DSGVO, you have the right to demand immediate rectification of any inaccurate personal data relating to you and/or the completion of your incomplete data at any time.

3.4 Right to erasure

You have the right to request erasure of your personal data pursuant to Art. 17 DSGVO if one of the following reasons applies:
a) Your personal data is no longer necessary for the purposes for which it was collected or otherwise processed;
b) You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a DSGVO was based on, and there is no other legal basis for the processing;
c) you object to the processing pursuant to Art. 21 para. 1 DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO;
d) the personal data have been processed unlawfully;
e) erasure of the personal data is necessary for compliance with a legal obligation under Union law or the law of the Member State to which we are subject;
f) the personal data have been collected in relation to information society services offered pursuant to Art. 8 (1) DSGVO. 1 GDPR;

However, this right does not exist insofar as the processing is necessary:
a) for the exercise of the right to freedom of expression and information;
b) for compliance with a legal obligation which requires processing under Union law or the law of the Member State to which we are subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
c) for reasons of public interest in the field of public health pursuant to Art. 9 (2) (h) and (i) and Art. 9 (3) DSGVO;
d) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89 (1) DSGVO. 1 DSGVO, insofar as the data subject right is likely to render impossible or seriously prejudice the achievement of the purposes of such processing, or for the assertion, exercise or defense of legal claims.

If we have made your personal data public and we are obliged to erase it in accordance with the above, we shall take reasonable steps, including technical measures, to inform data controllers that process the personal data that you, as the data subject, have requested that they erase all links to your personal data or copies or replications of such personal data, taking into account the available technology and the costs of implementation.

3.5 Right to restriction of processing

You have the right to request the restriction of processing (blocking) of your personal data in accordance with Art. 18 DSGVO. To do this, you can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:
a) If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
b) If the processing of your personal data happened / happens unlawfully, you can request the restriction of data processing instead of erasure.
c) If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
d) If you have lodged an objection pursuant to Article 21 (1) of the GDPR, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.If you have restricted the processing of your personal data, this data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

3.6 Right to information

If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to inform all recipients to whom your personal data have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. In accordance with Art. 19 DSGVO, you have the right to be informed about these recipients upon request.

3.7 Right not to be subject to a decision based solely on automated processing, including profiling

In accordance with Article 22 of the GDPR, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

This does not apply if the decision
a) is necessary for the conclusion or performance of a contract between you and us,
b) is permissible under Union or Member State law to which the controller is subject and that law contains adequate measures to safeguard your rights and freedoms and your legitimate interests, or
c) is made with your explicit consent.
However, decisions in the cases referred to in (a) to (c) may not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests. In the cases referred to in (a) and (c), we take reasonable steps to safeguard your rights and freedoms and legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.

3.8 Right to Data Portability

If the processing is based on your consent pursuant to Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 lit. b DSGVO and is carried out with the help of automated processes, you have the right, pursuant to Art. 20 DSGVO to receive your personal data that you have provided to us in a structured, common and machine-readable format and to transfer it to another controller or to request the transfer to another controller, insofar as this is technically feasible.

3.9 Right of objection

Insofar as we base the processing of your personal data on the balance of interests pursuant to Art. 6 (1) lit. f DSGVO, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on this provision. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims (objection pursuant to Art. 21 (1) DSGVO).

If your personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection under Article 21(2) of the GDPR).You have the option, in connection with the use of information society services - notwithstanding Directive 2002/58/EC - to exercise your right to object by means of automated procedures using technical specifications.

3.10 Right of appeal to the competent supervisory authority pursuant to Art. 77 DSGVO

In the event of breaches of the DSGVO, data subjects shall have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged breach. The right of appeal is without prejudice to other administrative or judicial remedies.

The supervisory authority responsible for us is:
Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen

Postfach 20 04 44
40102 Düsseldorf

Kavalleriestraße 2-4
40213 Düsseldorf

Telefon: 02 11/384 24-0
E-Mail: poststelle@ldi.nrw.de
Internet: https://www.ldi.nrw.de

Validity and amendment of this privacy policy

This privacy policy is valid as of January 1, 2023. We reserve the right to amend this privacy policy at any time in compliance with the applicable data protection regulations. This may be necessary, for example, to comply with new legislation or to reflect changes to our website or new services on our website. The version available at the time of your visit shall apply. If this privacy policy is changed, we intend to post changes to our privacy policy on this page so that you are fully informed about what personal data we collect, how we process it, and under what circumstances it may be disclosed.

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