This privacy policy contains detailed information about what happens to your personal data when you visit our website www.goldenclaim.de. Personal data is any data that can be used to identify you personally. When processing your data, we adhere strictly to the statutory provisions, in particular the General Data Protection Regulation ("GDPR"), and attach great importance to ensuring that your visit to our website is absolutely secure.
The data protection officer responsible for the collection and processing of personal data on this website is:
Name: Rüdiger Braun, Marc Rhiem
Street, house number: Wilhelm-Mauer-Str. 14-16
Postcode, city: 50823 Cologne
Country: Germany
Email: info@goldenclaim.de
Phone: +0049 221 3377780
When you visit our website, we automatically collect and store access data in so-called server log files, which your browser automatically transmits to us. These are:
- browser type and browser version of your PC
- operating system used by your PC
- date and time of the server request
As a rule, it is not possible for us to identify you personally and we do not intend to do so. The processing of such data is carried out in accordance with Art. 6 para. 1 lit. f GDPR to protect our legitimate interest in improving the stability and functionality of our website.
In order to make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies. These are small text files that are stored on your end device. Cookies cannot execute programs or transmit viruses to your computer system.
Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested are stored on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the storage of cookies for the technically error-free and optimized provision of our services. Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in this privacy policy.
Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
Our website uses the web analysis service Google Analytics. The provider is GoogleIreland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable your use of our website to be analyzed. The information generated by cookies about your use of our website is usually transmitted to a Google server in the USA and stored there, and the IP address transmitted by your browser is not merged with other Google data.
The legal basis for the processing of your data is the consent you have given via the cookie consent tool in accordance with Art. 6 para. 1 sentence 1 lit. a) GDPR.
a) Order processing
We have concluded a contract with Google for order data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
b) Storage period
Data stored by Google at user and event level that is linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymized or deleted after 14 months. Details can be found at the following link: https://support.google.com/analytics/answer/7667196?hl=de
c) Objection to data collection
You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, please note that if you do this, you may not be able to use the full functionality of this website.
You can also prevent Google from collecting the data generated by the cookies and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser add-on available at the following link to deactivate Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=de. If you delete the cookies on your computer, you must set the opt-out cookie again.
You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.Weitere Information on data protection can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de&gl=de
We use "Google Fonts" (formerly "Google Web Fonts") on our website, a service provided by Google.
Google Fonts enables us to use external fonts, so-called Google Fonts. For this purpose, the required Google font is loaded into the browser cache by your web browser when you access our website. This is necessary so that your browser can display a visually improved presentation of our texts. If your browser does not support this function, a standard font will be used by your computer for display.
Google Fonts are integrated by a server call, usually to a Google server in the USA. This tells the server which of our web pages you have visited. The IP address of your device's browser is also stored by Google. We have no influence on the scope and further use of the data collected and processed by Google through the use of Google Fonts.
We use Google Fonts for optimization purposes, in particular to improve the use of our website for you and to make its design more user-friendly. This constitutes our legitimate interest in the processing of the aforementioned data by the third-party provider. The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR. Further information on Google Fonts can be found at https://fonts.google.com/,https://developers.google.com/fonts/faq?hl=de-DE&csw=1.
Our website uses the Google Maps map service provided by Google via an API (Application Programming Interface).
To ensure data protection on our website, Google Maps is deactivated when you enter our website for the first time. A direct connection to Google's servers is only established when you activate Google Maps yourself (consent pursuant to Art. 6(1)(a) GDPR). This prevents your data from being transmitted to Google the first time you visit our website.
After activation, Google Maps will save your IP address. This is then usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer once Google Maps has been activated.
You can find more information on the handling of user data in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.
If you contact us, including by email, the data transmitted, including your contact details, will be stored in order to process your request or to be available for follow-up questions. This data will not be passed on without your consent.
Your data will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
Transmitted data will remain with us until you request us to delete it, revoke your consent to storage or there is no longer any need to store the data. Mandatory statutory provisions - in particular retention periods - remain unaffected.
We will not sell or otherwise market the personal data that you provide to us, e.g. by e-mail (e.g. your name and address or your e-mail address), to third parties. Your personal data will only be processed for correspondence with you and only for the purpose for which you have provided us with the data. In order to process payments, we pass on your payment data to the credit institution commissioned with the payment.
Data that is automatically collected when you visit our website is only used for the aforementioned purposes. The data will not be used for any other purpose.
We assure you that we will not pass on your personal data to third parties unless we are legally obliged to do so or you have given us your prior consent.
Our website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Personal data provided to us via our website will only be stored until the purpose for which it was entrusted to us has been fulfilled. Insofar as retention periods under commercial and tax law must be observed, the storage period for certain data may be up to 10 years.
As the data subject, you have the following rights vis-à-vis the controller with regard to the personal data concerning you in accordance with the statutory provisions:
Many data processing operations are only possible with your express consent. If the processing of your data is based on your consent, you have the right to withdraw your consent to the processing of data at any time with effect for the future in accordance with Art. 7 (3) GDPR. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. The storage of data for billing and accounting purposes remains unaffected by a revocation.
In accordance with Art. 15 GDPR, you have the right to request confirmation from us as to whether we are processing personal data concerning you. If such processing is taking place, you have the right to information about your personal data processed by us, the purposes of the processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or criteria for determining the storage period, the existence of a right to rectification, erasure or restriction of processing and the right to object to such processing. the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected from you by us, the existence of automated decision-making including profiling and, if applicable, meaningful information on the logic involved and the scope and intended effects of such processing on you, as well as your right to be informed of the guarantees pursuant to Art. 46 GDPR if your data is transferred to third countries.
In accordance with Art. 16 GDPR, you have the right to request the immediate correction of incorrect personal data concerning you and/or the completion of your incomplete data at any time.
You have the right to request the erasure of your personal data pursuant to Art. 17 GDPR where one of the following grounds applies:
a) Your personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
b) You withdraw your consent on which the processing is based according to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR, and where there is no other legal ground for the processing;
c) You object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 para. 2 GDPR;
d) The personal data have been unlawfully processed;
e) The personal data have to be erased for compliance with a legal obligation in Union or Member State law to which we are subject;
f) The personal data have been collected in relation to the offer of information society services referred to in Art. 8 para. 1 GDPR;
However, this right does not exist if the processing is necessary:
a) for exercising the right of freedom of expression and information;
b) for compliance with a legal obligation which requires processing by Union or Member State law to which we are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
c) for reasons of public interest in the area of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;
d) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89 para. 1 GDPR, insofar as the data subject's right is likely to render impossible or seriously impair the achievement of the objectives of that processing, or for the establishment, exercise or defense of legal claims.
If we have made your personal data public and we are obliged to delete it in accordance with the above, we will take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform data controllers who process the personal data that you, as the data subject, have requested them to delete all links to your personal data or copies or replications of this personal data.
You have the right to request the restriction of processing (blocking) of your personal data in accordance with Art. 18 GDPR. To do so, you can contact us at any time at the address given in the legal notice. The right to restriction of processing exists in the following cases:
a) If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
b) If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of erasure.
c) If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
d) If you have lodged an objection pursuant to Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data; if you have restricted the processing of your personal data, this data - apart from its storage - may only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to notify all recipients to whom your personal data has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. In accordance with Art. 19 GDPR, you have the right to be informed about these recipients upon request.
In accordance with Art. 22 GDPR, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
This does not apply if the decision
a) is necessary for entering into, or performance of, a contract between you and us,
b) is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or
c) is based on your explicit consent.
However, the decisions in the cases referred to in (a) to (c) may not be based on special categories of personal data referred to in Art. 9 (1) GDPR, unless Art. 9 (2) (a) or (g) applies and suitable measures to safeguard your rights and freedoms and legitimate interests are in place. In the cases referred to in (a) and (c), we will implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision.
If the processing is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and is carried out using automated procedures, you have the right, pursuant to Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format and to transfer it to another person responsible or to request that it be transferred to another person responsible, insofar as this is technically feasible.
Insofar as we base the processing of your personal data on the balancing of interests pursuant to Art. 6 para. 1 lit. f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on this provision. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the establishment, exercise or defense of legal claims (objection pursuant to Art. 21 (1) GDPR).
If your personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21 para. 2 GDPR).you have the possibility to exercise your right of objection in connection with the use of information society services - notwithstanding Directive 2002/58/EC - by means of automated procedures using technical specifications.
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.
The supervisory authority responsible for us is:
Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
Postfach 20 04 44
40102 Düsseldorf
Kavalleriestraße 2-4
40213 Düsseldorf
Phone: 02 11/384 24-0
Email: poststelle@ldi.nrw.de
Internet: https://www.ldi.nrw.de
This privacy policy applies from January 1, 2023. We reserve the right to amend this privacy policy at any time in compliance with the applicable data protection regulations. This may be necessary, for example, to comply with new legal provisions or to take account of changes to our website or new services on our website. The version available at the time of your visit applies. If this Privacy Policy is amended, we intend to post changes to our Privacy Policy on this page so that you are fully informed about what personal data we collect, how we process it and under what circumstances it may be disclosed.